Passenger Service Agent (Airline Industry)
Jamaica, NY Jamaica, NY Full-time Full-time From $19.
03 an hour From $19.
03 an hour 23 hours ago 23 hours ago 23 hours ago About Air France-KLM A global player with a strong European base, the Air France-KLM Group's main areas of business are passenger transport, cargo transport and aeronautical maintenance.
Air France-KLM is a leading airline Group in terms of international traffic on departure from Europe.
It offers its customers access to a worldwide network, covering over 300 destinations thanks to Air France, KLM Royal Dutch Airlines and Transavia, mainly from its hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol.
Together with its partners Delta Air Lines and Virgin Atlantic, Air France-KLM operates the largest transatlantic joint venture, with more than 340 daily flights.
The Position As the face of our the airline to our customers, we are urgently looking for our newest team members to start on July 3.
By joining Air France & KLM you will become part of a worldwide team dedicated to providing consistent high quality of service to our customers by implementing the 7 Service Standards:
Be willing to help customers and be attentive to their needs Be involved and proactive Be courteous and friendly Be impeccably dressed and well-mannered Deliver a high level of expertise Provide relevant information regularly Create a welcoming environment Key
Responsibilities:
Ensure the customer experiences the Air France values of Excellence, Elegance, Pleasure & Respect at every step of their journey Maintain a high standard of safety and security according to the Air France & KLM safety policies Check-in passengers with a focus on security, safety, and accuracy while delivering exceptional Air France-KLM experience to each customer Perform gate and boarding duties ensuring flight security, punctuality, and superior customer service Meet and greet arriving flights, escort any passengers requiring special assistance, and ensure the correct process of the flight through US Customs & Border Patrol Welcome and assist customers in the Air France lounge, ensuring that they experience the relaxation, comfort and tranquility expected in an Air France lounge Acquire and deploy new skills and knowledge by attending trainings and keeping up to date on current company policies and procedures Job Requirements:
Must successfully pass initial training with a cumulative score of 80% or better and be able to fulfill all regular airport duties after training Provide a safe and secure flight handling for arrivals and departures Possess passion for delivering exceptional customer service Be excited to represent a legacy brand with rich heritage and outstanding reputation Knowledge of Amadeus, Altea DC, WorldTracer etc.
are preferred Shift work is required, including nights, weekends and holidays Knowledge of Word and Excel are preferred Be at least 18 years of age Pass an extensive post offer pre-employment background check and pre-employment drug test Ability to occasionally lift heavy bags or items weighing up to 50 pounds Key Job Competencies:
Customer Focus Impact Technical and Professional Knowledge Teamwork Detail Oriented Safety & Security Oriented Job Specifics:
Regularly rotating shifts within hours of operation (generally 8hr shift in the window period of 12pm to 1am) $19.
03/hour, to be increased to $19.
53/hour after six months of continuous service, and to $20.
03/hour after one year of continuous service Parking paid by Air France 40 hours a week Working 5 days a week with 2 consecutive days off Comprehensive training will be provided Career opportunities in Operations, Supervision, Cargo When applying, please ensure your resume is attached in.
doc,.
docx, or.
pdf format only.
Air France is committed to employing a diverse workforce.
EOE/M/F/H/V Job Type:
Full-time Pay:
From $19.
03 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule:
Holidays Night shift Overtime Weekend availability Application Question(s):
Are you able to work late nights, weekends and holidays? Air France is urgently looking for selected candidates to start on July 3.
Will you be able to start full-time on this date? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
03 an hour From $19.
03 an hour 23 hours ago 23 hours ago 23 hours ago About Air France-KLM A global player with a strong European base, the Air France-KLM Group's main areas of business are passenger transport, cargo transport and aeronautical maintenance.
Air France-KLM is a leading airline Group in terms of international traffic on departure from Europe.
It offers its customers access to a worldwide network, covering over 300 destinations thanks to Air France, KLM Royal Dutch Airlines and Transavia, mainly from its hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol.
Together with its partners Delta Air Lines and Virgin Atlantic, Air France-KLM operates the largest transatlantic joint venture, with more than 340 daily flights.
The Position As the face of our the airline to our customers, we are urgently looking for our newest team members to start on July 3.
By joining Air France & KLM you will become part of a worldwide team dedicated to providing consistent high quality of service to our customers by implementing the 7 Service Standards:
Be willing to help customers and be attentive to their needs Be involved and proactive Be courteous and friendly Be impeccably dressed and well-mannered Deliver a high level of expertise Provide relevant information regularly Create a welcoming environment Key
Responsibilities:
Ensure the customer experiences the Air France values of Excellence, Elegance, Pleasure & Respect at every step of their journey Maintain a high standard of safety and security according to the Air France & KLM safety policies Check-in passengers with a focus on security, safety, and accuracy while delivering exceptional Air France-KLM experience to each customer Perform gate and boarding duties ensuring flight security, punctuality, and superior customer service Meet and greet arriving flights, escort any passengers requiring special assistance, and ensure the correct process of the flight through US Customs & Border Patrol Welcome and assist customers in the Air France lounge, ensuring that they experience the relaxation, comfort and tranquility expected in an Air France lounge Acquire and deploy new skills and knowledge by attending trainings and keeping up to date on current company policies and procedures Job Requirements:
Must successfully pass initial training with a cumulative score of 80% or better and be able to fulfill all regular airport duties after training Provide a safe and secure flight handling for arrivals and departures Possess passion for delivering exceptional customer service Be excited to represent a legacy brand with rich heritage and outstanding reputation Knowledge of Amadeus, Altea DC, WorldTracer etc.
are preferred Shift work is required, including nights, weekends and holidays Knowledge of Word and Excel are preferred Be at least 18 years of age Pass an extensive post offer pre-employment background check and pre-employment drug test Ability to occasionally lift heavy bags or items weighing up to 50 pounds Key Job Competencies:
Customer Focus Impact Technical and Professional Knowledge Teamwork Detail Oriented Safety & Security Oriented Job Specifics:
Regularly rotating shifts within hours of operation (generally 8hr shift in the window period of 12pm to 1am) $19.
03/hour, to be increased to $19.
53/hour after six months of continuous service, and to $20.
03/hour after one year of continuous service Parking paid by Air France 40 hours a week Working 5 days a week with 2 consecutive days off Comprehensive training will be provided Career opportunities in Operations, Supervision, Cargo When applying, please ensure your resume is attached in.
doc,.
docx, or.
pdf format only.
Air France is committed to employing a diverse workforce.
EOE/M/F/H/V Job Type:
Full-time Pay:
From $19.
03 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule:
Holidays Night shift Overtime Weekend availability Application Question(s):
Are you able to work late nights, weekends and holidays? Air France is urgently looking for selected candidates to start on July 3.
Will you be able to start full-time on this date? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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