Manager, Digital Platforms
JFK International Air Terminal, LLC JFK International Air Terminal, LLC Jamaica, NY Jamaica, NY Full-time Full-time $107,220 - $128,680 a year $107,220 - $128,680 a year 2 days ago 2 days ago 2 days ago Position Overview:
The Manager, Digital Platfrms reports to the Senior Manager, Digital Platforms.
This position is responsible for being the technical & functional management lead of the terminal's digital signage & other digital assets.
They will lead the Digital Signage Working Group and work with business stakeholders to continually improve JFKIAT's digital signage capability, as well as being a key influencer driving ideation within the team through to delivery & implementation of digital signage solutions.
Digital Assets includes but is not limited to the digital signage content management system (CMS), flight information displays (FIDS), digital directories, videowalls and also digital mapping & wayfinding.
ESSENTIAL DUTIES AND
Responsibilities:
Assists with implementation of a strategic roadmap for Digital Assets Applies the strategic Digital Assets roadmap to:
Providing input to the development of the IT & Digital budget Defining the project portfolio and aligning it with the other IT & Digital projects Manages the Digital Signage Working Group (meetings, improvements, prioritization of use cases) Maintains the Digital Assets architecture containing:
Principles Models containing current and future enhancements Policies and Procedures Documentation of system configurations Business Continuity and IT security best practices Responsible for the technical management of digital assets Manages both the technical & functional digital signage content management system(s) Manages the content design & creation of digital signage with key business stakeholders and creative design partners Works with stakeholders to capture, analyze, refine, communicate & document their needs to understand business and functional requirements Provides stakeholders with digital signage support Contract Management:
managing contracts including defining scope, setting SLAs, and defining KPI Contributes to IT projects by providing subject matter expertise and technical guidance Project Management:
responsible for managing projects in accordance with PMI methodology Coordinates incidents, problems and change management with stakeholders Builds and maintains relationships with key technology providers to leverage the external knowledge in defining the strategy & roadmap Keeps current on emerging technologies and makes recommendations for innovation to the business Provides technical expertise and knowledge to other colleagues within the department Fosters good communications and relationships with all JFKIAT staff and stakeholders Vendor Management:
Manages sub-contractor staff to ensure service delivery requirements are met and terminal standards are followed Other duties as required and assigned by Vice President of IT & Digital and Senior Manager, Digital Platforms MINIMUM
Qualifications:
Education, Training, and Experience Bachelor of Digital Technologies or in related fields A strong background in a digital, customer-facing environment Exposure to a digital suite of systems such as Digital Signage, Mobile Apps, CMS, etc.
Special Requirements Additional certifications as a Business Analyst, Product Owner or other digital relevant roles Knowledge of aviation-based digital display technologies (Flight Information Displays) Knowledge of cloud-based technologies (Microsoft Azure platform) PHYSICAL CONDITIONS/WORK ENVIRONMENT The Americans with Disabilities Act prohibits discrimination against a qualified individual with a disability.
To be qualified for this position an individual must meet the following standards and/or be able to perform the essential functions and activities.
The physical activities for this position involve:
pulling, pushing, and standing, sitting, stooping, walking, crouching, kneeling, and jumping.
While performing the duties of this job, the employee is regularly required to travel from floor to floor and will be required to travel outside between buildings in varying outdoor weather conditions.
An individual in this position may be required to lift and/or move more than 50 pounds.
The essential sensory and communicative activities include:
feeling, speaking, hearing, smelling, and vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER WORK REQUIREMENTS Knowledge Knowledge of digital platforms such as content management systems, application & integration services Knowledge of airport/aviation information systems is preferred Skills Clear verbal and written communication Excellent facilitation and influencing skills with the ability to manage a working group Can analyze and synthesize information from multiple sources to develop and communicate complex information orally and in written format to both technical and non-technical backgrounds Demonstrated analytical mindset with ability to troubleshoot and creatively solve business and technical Active learning:
Understand the implications of new information for both current and future problem-solving and decision-making Active listening:
Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times Time management:
Manage one's own time or the time of others Coordination with others:
Adjust actions in relation to others' actions Judgement and decision making:
Consider the relative costs and benefits of potential actions to choose the most appropriate one Job Type:
Full-time Pay:
$107,220.
00 - $128,680.
00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Ability to commute/relocate:
Jamaica, NY 11430:
Reliably commute or planning to relocate before starting work (Required) Education:
Bachelor's (Required)
Experience:
Java:
1 year (Preferred) Work Location:
Hybrid remote in Jamaica, NY 11430.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Manager, Digital Platfrms reports to the Senior Manager, Digital Platforms.
This position is responsible for being the technical & functional management lead of the terminal's digital signage & other digital assets.
They will lead the Digital Signage Working Group and work with business stakeholders to continually improve JFKIAT's digital signage capability, as well as being a key influencer driving ideation within the team through to delivery & implementation of digital signage solutions.
Digital Assets includes but is not limited to the digital signage content management system (CMS), flight information displays (FIDS), digital directories, videowalls and also digital mapping & wayfinding.
ESSENTIAL DUTIES AND
Responsibilities:
Assists with implementation of a strategic roadmap for Digital Assets Applies the strategic Digital Assets roadmap to:
Providing input to the development of the IT & Digital budget Defining the project portfolio and aligning it with the other IT & Digital projects Manages the Digital Signage Working Group (meetings, improvements, prioritization of use cases) Maintains the Digital Assets architecture containing:
Principles Models containing current and future enhancements Policies and Procedures Documentation of system configurations Business Continuity and IT security best practices Responsible for the technical management of digital assets Manages both the technical & functional digital signage content management system(s) Manages the content design & creation of digital signage with key business stakeholders and creative design partners Works with stakeholders to capture, analyze, refine, communicate & document their needs to understand business and functional requirements Provides stakeholders with digital signage support Contract Management:
managing contracts including defining scope, setting SLAs, and defining KPI Contributes to IT projects by providing subject matter expertise and technical guidance Project Management:
responsible for managing projects in accordance with PMI methodology Coordinates incidents, problems and change management with stakeholders Builds and maintains relationships with key technology providers to leverage the external knowledge in defining the strategy & roadmap Keeps current on emerging technologies and makes recommendations for innovation to the business Provides technical expertise and knowledge to other colleagues within the department Fosters good communications and relationships with all JFKIAT staff and stakeholders Vendor Management:
Manages sub-contractor staff to ensure service delivery requirements are met and terminal standards are followed Other duties as required and assigned by Vice President of IT & Digital and Senior Manager, Digital Platforms MINIMUM
Qualifications:
Education, Training, and Experience Bachelor of Digital Technologies or in related fields A strong background in a digital, customer-facing environment Exposure to a digital suite of systems such as Digital Signage, Mobile Apps, CMS, etc.
Special Requirements Additional certifications as a Business Analyst, Product Owner or other digital relevant roles Knowledge of aviation-based digital display technologies (Flight Information Displays) Knowledge of cloud-based technologies (Microsoft Azure platform) PHYSICAL CONDITIONS/WORK ENVIRONMENT The Americans with Disabilities Act prohibits discrimination against a qualified individual with a disability.
To be qualified for this position an individual must meet the following standards and/or be able to perform the essential functions and activities.
The physical activities for this position involve:
pulling, pushing, and standing, sitting, stooping, walking, crouching, kneeling, and jumping.
While performing the duties of this job, the employee is regularly required to travel from floor to floor and will be required to travel outside between buildings in varying outdoor weather conditions.
An individual in this position may be required to lift and/or move more than 50 pounds.
The essential sensory and communicative activities include:
feeling, speaking, hearing, smelling, and vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER WORK REQUIREMENTS Knowledge Knowledge of digital platforms such as content management systems, application & integration services Knowledge of airport/aviation information systems is preferred Skills Clear verbal and written communication Excellent facilitation and influencing skills with the ability to manage a working group Can analyze and synthesize information from multiple sources to develop and communicate complex information orally and in written format to both technical and non-technical backgrounds Demonstrated analytical mindset with ability to troubleshoot and creatively solve business and technical Active learning:
Understand the implications of new information for both current and future problem-solving and decision-making Active listening:
Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times Time management:
Manage one's own time or the time of others Coordination with others:
Adjust actions in relation to others' actions Judgement and decision making:
Consider the relative costs and benefits of potential actions to choose the most appropriate one Job Type:
Full-time Pay:
$107,220.
00 - $128,680.
00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Ability to commute/relocate:
Jamaica, NY 11430:
Reliably commute or planning to relocate before starting work (Required) Education:
Bachelor's (Required)
Experience:
Java:
1 year (Preferred) Work Location:
Hybrid remote in Jamaica, NY 11430.
Estimated Salary: $20 to $28 per hour based on qualifications.
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