Customer Service Representative
Aviacargo, Inc.
Aviacargo, Inc.
Jamaica, NY Jamaica, NY Full-time Full-time From $18 an hour From $18 an hour 1 day ago 1 day ago 1 day ago Customer Service Representative Job description Position Purpose:
The Customer Service Operations Agent is responsible for creating and tracking cargo bookings.
We are looking for a conscientious, task-oriented, and customer service-oriented individual to join a small team.
Principal Duties and
Responsibilities:
Cargo reservations Cargo tracking Resolution of missing and damaged freight Cargo Quotes Prepare Billing Other duties as assigned Competencies:
Strong computer skills - Outlook, Excel and Word Ability to develop effective relationships at all levels Ability to communicate in English Punctuality and attention to detail are essential Required Education &
Experience:
High school diploma or general education degree (GED) 1-2 years of related data entry/customer service experience Additional Requirements:
Must be able to interact professionally with customers, airline personnel, and fellow team members to resolve problems and issues Must be able to handle multiple tasks and seek assistance from fellow team members as necessary Willing to work evenings, weekends and holidays Reliable method of transportation to arrive at the work location on-time Must be able to perform in a fast-paced environment while maintaining a professional and effective approach to high stress situations Ability to retain technical information and learn data-entry programs Work Environment:
This job operates in a professional office environment.
Hours will vary based on operational needs.
Must be available to work a flexible schedule to include evenings, weekends and holidays.
The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this position.
They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Work Remotely No Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Shift:
8 hour shift Day shift Evening shift Night shift Weekly day range:
Monday to Friday Weekend availability Work setting:
Office Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Aviacargo, Inc.
Jamaica, NY Jamaica, NY Full-time Full-time From $18 an hour From $18 an hour 1 day ago 1 day ago 1 day ago Customer Service Representative Job description Position Purpose:
The Customer Service Operations Agent is responsible for creating and tracking cargo bookings.
We are looking for a conscientious, task-oriented, and customer service-oriented individual to join a small team.
Principal Duties and
Responsibilities:
Cargo reservations Cargo tracking Resolution of missing and damaged freight Cargo Quotes Prepare Billing Other duties as assigned Competencies:
Strong computer skills - Outlook, Excel and Word Ability to develop effective relationships at all levels Ability to communicate in English Punctuality and attention to detail are essential Required Education &
Experience:
High school diploma or general education degree (GED) 1-2 years of related data entry/customer service experience Additional Requirements:
Must be able to interact professionally with customers, airline personnel, and fellow team members to resolve problems and issues Must be able to handle multiple tasks and seek assistance from fellow team members as necessary Willing to work evenings, weekends and holidays Reliable method of transportation to arrive at the work location on-time Must be able to perform in a fast-paced environment while maintaining a professional and effective approach to high stress situations Ability to retain technical information and learn data-entry programs Work Environment:
This job operates in a professional office environment.
Hours will vary based on operational needs.
Must be available to work a flexible schedule to include evenings, weekends and holidays.
The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this position.
They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Work Remotely No Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Shift:
8 hour shift Day shift Evening shift Night shift Weekly day range:
Monday to Friday Weekend availability Work setting:
Office Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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